Privacy Policy

Last updated: April 20, 2025

1. Introduction

At Postpop ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our postcard design and mailing service (the "Service").

2. Our Core Privacy Commitment

3. Information We Collect

3.1 Information You Provide

• Account information (name, email address, password)
• Mailing addresses for yourself and recipients
• Payment information (processed through secure payment processors)
• Postcard designs and content you create
• Communication preferences

3.2 Information Collected Automatically

• Device information (type, operating system)
• Usage data (features used, time spent in app)
• Log data (IP address, browser type)

4. How We Use Your Information

We use your information solely for:

• Creating and managing your account
• Processing and mailing your postcards
• Communicating with you about your orders
• Improving our Service
• Providing customer support
• Ensuring security and preventing fraud

5. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• To service providers who assist in operating our Service (e.g., printing and postal services)
• When required by law or to protect our legal rights

All service providers are contractually obligated to maintain the confidentiality of your information and to use it only for providing their services to us.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Limited access to personal information by employees

7. Data Retention

We retain your information only for as long as necessary to:

• Provide you with the Service
• Comply with legal obligations
• Resolve disputes and enforce our agreements

8. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Download your data

To exercise these rights, please contact us at [contact email].

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our Service
• Provide secure authentication

You can control cookies through your browser settings.

11. International Data Transfers

If you are accessing our Service from outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). For more information, please contact us.

15. Data Protection Officer

For any privacy-related inquiries, please contact our Data Protection Officer at:

support@postpop.cards